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About us

OUR PRINCIPLES

TO PROVIDE EXCELLENT PRODUCTS

We provide high-quality uniform, that is comfortable to wear and easy to wash, at reasonable prices. Unlike other companies that source each batch of uniform from the lowest bidder (which is why you see their fabrics, cut, sizing and country of manufacture change), we consistently use the same suppliers and hold reviews with them every three months to make improvements. The areas that we review are:

Design - we constantly make improvements in the design and cut of our products. For example, in the last year we have improved the hook closures on trousers and skorts, the zips and handles on our backpacks and the cut of our trousers. 

Fabrics - fabric technology is constantly evolving. We carefully select fabrics that are comfortable, breathable, durable, tear-resistant, fade-resistant and washable. Click here for more information on fabrics. 

Sizing - we use the information that we get from measuring days and parents to make improvements to our sizing and fit. Please see our size charts for more information.

 

TO PROVIDE OUTSTANDING SERVICE

We offer the following industry-leading services.

Simple ordering process - our web site has a page for each school to make it simple to find the items that each child needs. We also have uniform guides to help parents choose the right uniform. 

Fast, convenient delivery - we deliver orders within one business day (for home delivery orders where we receive payment before noon) and we offer low-cost delivery to school campuses.

Fitting - our updated size charts help identify the right size for each child. We also have a fitting assistant who can answer queries about sizing within 24 hours. 

Order screening - we check all orders to make sure that all items ordered are for the same school and that sizes in the order seem consistent. We contact customers if we think they might want to amend their order.

English and Japanese help lines - we can answer your questions in both languages

School sales and sample days - we hold uniform sales and sample days by arrangement with each school. Please see here for the schedule. 

 

TO BE AN EXCELLENT EMPLOYER

Our company was originally set up to support the Tohoku region by helping to create employment there after the earthquake and tsunami of 2011 and our first uniform was manufactured there in 2012. We still manufacture in Tohoku as well as sourcing from several other suppliers. We require all of our suppliers to have ethical manufacturing practices (including paying fair wages, providing job stability, not employing under-age labour, etc) - we will never be party to the exploitative practices which are unfortunately common in clothing manufacture. 

 

TO SUPPORT THE EDUCATION OF UNDER-PRIVILEDGED CHILDREN

We support schools and education programs in developing countries. In 2014 we donated over 1,000 items of uniform to Caring for Cambodia, a charity that does fabulous work to provide education in poorer areas of Cambodia. You can read more about them at www.caringforcambodia.org 

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In 2015, we donated 400 items of uniform to a school in an area of the Philippines affected by flooding after a typhoon struck in October of that year. 

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In 2016, we donated 500 T shirts and sun hats to Syrian refugees stranded in camps in Greece. 

If your school is interested in working with us to raise money or donate uniform to children that need our support please contact us at info@schooluniform.jp



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