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MST order guide English

Top of the Class School Uniform Ordering Guide - MST

 

  • Please place your order on-line at www.schooluniform.jp. Orders cannot be accepted in person, by e-mail or by telephone.

  • You can either select your school on www.schooluniform.jp to find all items that you may need or, if you know which items you need, it may be faster to find them using the “shop by product” menu.

  • After you have placed the items that you need in the shopping cart, click “proceed to checkout”.

  • If you are placing your first order, please create an account when you check out and make note of your password.  Please use romaji when filling in your name and address. If you enter your name and address in kanji, processing of your order will be delayed.

  • If you have placed an order before and have forgotten your password, click the Forgot Your Password? link. It is not necessary to create a new account.

  • When you enter your personal details PLEASE MAKE SURE THAT YOU COMPLETE THE "PREFECTURE" FIELD IN YOUR ADDRESS. If you do not and you try to pay with Paypal, Paypal will reject the orderOnce you have entered your personal details, please click “bill and ship to this address” unless you want your order shipped to a different address from your billing address. You will be able to select delivery and payment options later.

  • Your order can be delivered either to your home or to MST on Fridays.

    • For home delivery, please select “delivery to home”. The delivery charge is ¥1,000 per order. If we receive your order and payment before noon on a business day, your order will be shipped on the same day. If we receive your order/payment after noon, your order will be shipped on the next business day.

    • For delivery to school, please select “delivery to MST”. We will deliver all orders placed and paid for by noon on Wednesdays to MST on Friday mornings.

  • Payment can be made either by Paypal or bank transfer.

    • Payments made by Paypal will show on your credit card statement as a payment to Vintage Kimonos.

    • Please enter your order number when you pay by bank transfer.  Please enter your order number first, followed by your name. There is no need to write “order number” before the order number.

    • Please do NOT select the cash payment option. We only accept cash for British School orders that are collected at the British School.

  • Items may be exchanged within 7 days of receipt if they have not been worn and they are in their original condition and packaging.  Please send return requests by email to info@schooluniform.jp



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